Sean Turner

San Diego, CA | (760) 450-5499 | LinkedIn

Ramona Unified School District Ramona, CA

IT/Network Technician Oct.

2023-Present

Provide network/technical support for 7,000 end devices, including Windows PC’s, chromebooks, printers, and projectors using Mojo Helpdesk for ticketing.
Troubleshoot network issues under the guidance of the Network Supervisor. Help isolate issues related to DHCP and DNS. Re-configure devices set up on the wrong VLAN. Escalate more complex problems as needed.
Configure and manage network hardware, including racking Dell servers and Cisco Catalyst switches, upgrade Ruckus Wireless Access Points, and run/terminate Ethernet cables.
VoIP phone configuration. Configure devices in PBX console. Reassign extensions to new staff.
Collaborate with other departments such as Special Ed to complete projects. Install accessibility apps for blind/deaf students. Install and set up apps for Engineering and Design student machines.
Configure VLAN bridges as a solution to access our phone VLANs at remote sites. Our PBX-managed Adtran routers have a faulty configuration that do not allow us to access the phone VLAN unless we are on-site. With the bridges, we can remotely access phones and PA devices for configuration and management.
Chromebook management and MDM configuration.
Install and configure IP security cameras on our security VLAN, and then add them to our camera server. Configure permissions for cameras and camera view groups.
Attend quarterly California IT in Education meetings to be better educated on the status of K-12 Edtech topics such as networking and security.

COMPTIA A+ August 2023

CCNA [CSCO14544600] March 2024

Western Governor's University (In progress; expected Summer 2025) Online

Bachelor's in IT July 2023-Present

Seanmturner.com Linux virtual machine running Apache web server to serve a basic web page. Uses SSL for secure connection.
Packet tracer network simulation Configured and troubleshot various network topologies using packet tracer. Used Cisco CLI to access and configure VLANS, ACL’s, OSPF, DHCP, NAT, and more.